Magic Garage Door

350 Wadsworth Rd.
Orrville, Ohio 44667

Local: 330-682-7000
Toll Free: 1-800-331-5163

2949 Lincoln Way E.
Massillon, Ohio 44646

Local: 330-837-8100
Toll Free: 1-888-331-5163

1196 State Route 511
Ashland, Ohio 44805

Local: 419-281-5682
Toll Free: 1-877-331-5163

Residential Doors Warranty Information

C.H.I. Overhead Door®: - C.H.I. Overhead Door® Warranty

Wayne Dalton®: Warranties vary depending on model. Please locate your model below to find the proper link. 66007000 / 740071008300 / 85009100 / 960094009700

Magic Garage Door, Inc. Labor Warranty on Residential Door Installations: 1 year

Residential Openers

  • Genie Operator Warranty: Limited Lifetime Warranty on motor and gear box, 15 year limited warranty on belt option, 5 year limited warranty on chain drive option, 5 year limited warranty on parts and 1 year limited warranty on accessories. For more information, see page 23 of the Owner’s Manual by visiting: Owner’s Manual & Warranty

  • Marantec M-4700 Operator Warranty: Parts have a Lifetime Warranty. Lifetime Warranty covers any defect in material and or workmanship from personal, normal household use in accordance with the Owner’s Manual. The warranty is limited to the consumer who originally purchased and/or registered the product. For more information, visit: Warranty

  • Marantec M-4900 Operators: Parts have a 15 Year Warranty, which covers any defect in material and or workmanship from personal, normal household use in accordance with the Owner’s Manual. The warranty is limited to the consumer who originally purchased and/or registered the product. For more information, visit: Warranty

  • Marantec M55 Operator: 1 year Limited Warranty on parts, Limited Lifetime Warranty* for the motor, gear assembly and rail system. Covers any defect in material and or workmanship from personal, normal household use in accordance with the Owner’s Manual. The warranty is limited to the consumer who originally purchased and/or registered the product. For more information, visit page 33 of the Owner’s Manual at: Owner’s Manual & Warranty Information

  • LiftMaster® Residential Operator: Lifetime motor warranty, and 5 year warranty on all other parts. Additional information available on page 16 of the Owner’s Manual: Owner’s Manual & Warranty

Magic Garage Door, Inc. Labor Warranty on Residential Opener Installations: 1 year

Commercial Doors

Please locate your door model below to find the proper link for warranty information.

Commercial Openers

  • LiftMaster® Trolley Operators: Please select model for proper link: ATSAPTMT

  • LiftMaster® Jackshaft Operators: Please select model for proper link: 39003950LGJMGJ

Industrial Doors

Industrial Operators

LiftMaster® Trolley: Please select model for proper link: GTT

LiftMaster® Hoist: Please select model for proper link: MHHHJDHJGHGH5HPMHS

LiftMaster® JackShaft: Please select model for proper link: JDJ